Shipping Policy

Shipping Policy for Nuroon Store

We ship globally, including Singapore and the UAE, and aim to provide a seamless delivery experience.

Processing Time:

  • Orders are processed within 2–3 business days.

  • Custom or high-demand products may require 5–7 business days to prepare.

Shipping Methods & Delivery Timeframes:

  • Standard Shipping: 7–15 business days

  • Express Shipping: 3–7 business days

  • Delivery times may vary depending on local customs clearance in Singapore or the UAE.

Tracking & Notifications:

  • All orders are provided with tracking numbers to monitor shipment status.

  • Customers will receive email notifications when the order is shipped and delivered.

Customs, Duties & Taxes:

  • Customers are responsible for any applicable customs duties, taxes, or import fees in Singapore or UAE.

  • We declare all packages accurately to avoid unnecessary delays.

Lost or Damaged Items:

  • If a package is lost or damaged during transit, please contact our support team immediately.

  • We will coordinate with the courier to resolve the issue and ensure a replacement or refund if necessary.

Our goal is to make shipping as fast, safe, and transparent as possible.